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0146167207301029v1
33/7/1036    most recent
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First published on June 8, 2007, doi:10.1177/0146167207301029

Personality and Social Psychology Bulletin 2007;33:1036.

A more recent version of this article appeared on July 1, 2007
 © 2007 Society for Personality and Social Psychology, Inc.

Article

Group-Directed Criticisms and Recommendations for Change: Why Newcomers Arouse More Resistance Than Old-Timers

Matthew J. Hornsey*, Tim Grice, Jolanda Jetten, Neil Paulsen, Victor Callan

University of Queensland

* To whom correspondence should be addressed. E-mail: m.hornsey{at}psy.uq.edu.au.


  Abstract
Three experiments examine the extent to which newcomers are able to influence their groups relative to old-timers. Specifically, how group members respond to criticisms of their group was assessed as a function of the intragroup position of the speaker. When criticizing their workplace (Experiment 1; N = 116), their profession (Experiment 2; N = 106), or an Internet community (Experiment 3; N = 189), newcomers aroused more resistance than old-timers, an effect that was mediated by perceptions of how attached critics were to their group identity. Experiment 3 also showed that newcomers could reduce resistance to their criticisms by distancing themselves from a group of which they were previously members. Theoretical and practical implications of these findings are discussed.
Add to CiteULike CiteULike   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati    What's this?